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Terms & Conditions

Purchase Policy for products and/or services

When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree to all our terms and conditions. Once payment is made for the purchase and/or service, it is deemed that you have read and understood the terms and conditions for such purchase and/or service. If you have any queries please contact us before making any purchase for any product and/or service through this website.

Order processing

Order processing will not begin until we have received a confirmed order and full payment.

Refunds/returns Policy for Advertising packages and Solutions

Should you for any reason wish to cancel your purchase you will be required to send an email to info@zoonahomes.com. Any such cancellation must be signed by the person who made the original purchase.

General disclaimer

You agree to access and use this site entirely at your own risk. Please read the Exclusion of Liability clauses below.

Exclusion of liability

You expressly agree that the use of this website is entirely at your own risk. The website and all its contents are provided on an “as is” basis, and ZoonaHomes makes no representations or warranties of any kind, whether express or implied, to the accuracy of the contents of the website. ZoonaHomes does not warrant that the website’s functions will be uninterrupted or error-free, or that the site or its server is free from viruses or other harmful components. ZoonaHomes, its owners, directors, employees, officials, suppliers, agents and/or representatives shall not be liable for any loss or damage, whether direct, indirect or consequential, or any expense of any nature whatsoever, which may be suffered by the user, which arises directly or indirectly from reliance of the website and/or its content. ZoonaHomes, its agents or suppliers shall not be responsible for any direct or indirect special consequential or other damage of any kind whatsoever suffered or incurred by you related to your use of, or your inability to access or use, the content or the website or any functionality of the website or of any linked website, even where ZoonaHomes is expressly advised thereof. You will indemnify ZoonaHomes, its owners, directors, employees, officials, agents, suppliers or representatives, and keep them fully indemnified, from and against any loss or damage suffered or liability incurred in respect of any third party, which arises from your use of this website.

Payment Options and Pricing

All transactions will be processed in South African Rands (ZAR). ZoonaHomes endeavours to offer you competitive prices on current products and services; your total order price will include the price of the purchase plus any applicable sales taxes and fees. ZoonaHomes accepts no responsibility in any way from the use of 3rd party payment facilities either on / offered by the website/ZoonaHomes or for any damages that may arise from such 3rd party payment facilities. ZoonaHomes reserves the right to change pricing at any time without prior notice. ZoonaHomes reserves the right to increase its price on any of its product or service at anytime. Changes to our pricing will be available in the pricing section of our website and it is your duty to check for any price increases. We will notify you of price increases where we can, however refer to the pricing section for the up-to-date and correct pricing always.

Copyright and use of material

In terms of a limited licence, granted for general use, ZoonaHomes grants the user, subject to these terms and conditions, a non-exclusive, non-transferable, limited and revocable right to access, display, use, download and otherwise copy the current and future content of the website for your personal, non-commercial and informational purposes only. In addition, ZoonaHomes grants you permission to copy and distribute information from the website for non-commercial purposes, provided that: (i) this information has not been sourced from third parties; (ii) you notify the webmaster of such use; and (iii) SouthAfrica.info is acknowledged as the source by reference to the website address.

Credit Card

We accept MasterCard and Visa credit cards as well as EFT payments. If you do not have a credit card please utilise one of the other payment options, or email us at info@zoonahomes.com for details on other payment methods required to complete your order. We do not accept cheques. All of your order details and where applicable your advertising details (Including your company details) will be saved online under the Your Account section available for use whenever you’re ready!

EFT (Electronic Fund Transfer)

One of the most widely used ways of sending money online. Once you have selected the desired product and /or service, proceed to “Checkout” and follow the payment and processing instructions. Select the option to pay via EFT. You will then have to load ZoonaHomes as a beneficiary on your internet banking and use the unique order number in the reference line for your payment. This should ensure speedy processing and delivery of your selected products and/or services.

Your comments

We value feedback received from visitors to our site. However, you agree not to transmit any material that is unlawful, harmful, defamatory, abusive, threatening, vulgar or obscene. You remain liable to any third party for your comments, and ZoonaHomes is not liable to any third party for the content of your comments. Please also note that we cannot respond to all feedback we receive.

Accuracy of information

While every effort is made to ensure that the information provided on this website is current and accurate, you should not assume that this is always the case, and should consult other sources before making any decision to act on this information. ZoonaHomes, its affiliates or associates accepts no responsibility in any way for any information here within or any action resulting from the use of any information here within at any time and in any way.

Forums / The Net Lounge

No derogatory language, profanity, violence, in-appropriate, sexist, racist, threatening or condescending comments and/or remarks will be tolerated in any way. Failure to abide by the above aforementioned rule in any way may result in being permanently banned. ZoonaHomes reserves the right to remove, alter or dissolve any content on the website it deems necessary at any time. The Net Lounge is designed to allow people to connect and a network for business purposes as well as for shared passions, the use of The Net Lounge is at the users own risk and ZoonaHomes accepts no responsibility for any emotional, mental or physical damage from any actions or wordings that arises from the use of The Net Lounge or any part of this website.

Products, Services or Solutions Offered

ZoonaHomes may choose at any stage to use a 3rd party supplier for any of its products or solutions in which case ZoonaHomes does not take any responsibility over any losses, damages or any financial implications that may arise from of us using using such 3rd parties, at any stage for any product, service or solutions you may take with us. ZoonaHomes can at any stages change their solution prices and turn around time for completion of item purchased without any given notice at anytime, the same will apply for products and services purchased or not as well.